ABOUT US
This casino website, www.africanpalacecasino.com, is owned and operated by Vestfin Ltd., 1st floor, 299 Oxford Street, W1C 2DZ London, UK. The gaming license holder is First Grand Gaming N.V., located in Curacao, Netherlands Antilles, a company of Vestfin Ltd.
Why has FIRSTGRAND.COM appeared on my Credit Card Statement?
Your credit card transaction will be billed with FIRSTGRAND.COM after making a purchase for online casino credits at African Palace Casino. Should you have any questions regarding this transaction or any billing related query, please contact our Cashier or Support Department.
Our
Mission:
To be the best gaming company in the world, as measured
by number of Members and Member satisfaction.
Our Purpose:
- To provide quality entertainment to people who enjoy
gaming, by giving them the opportunity to do so in a safe,
fun, fair, regulated and secure environment.
- To enable our employees and shareholders to prosper
and our company to grow.
Values and
Principles
At African Palace Casino we believe that the only way we can
sustain our success is by focusing on the founding principles
of our organization : to treat our Members the same way we
would expect to be treated.
We understand that we cannot be successful if our Members
are not winning. For us a winner is not a sinner. Winners
are our ambassadors to the world!
Fundamental
Values and Principles
- We believe that everyone should be free to do as they
choose, so long as they don't infringe upon the freedom of
others.
- We respect the individual. We believe that individuals
who are treated with respect respond in kind.
- We insist on complete honesty and integrity in everything
we do.
- We do what we say and we say what we do. We always
live up to our commitments.
- We believe that your complaints and suggestions bring
out the best in us, by allowing us to continually improve.
- We insist on giving our best effort in everything
we undertake.
- We strive to be friendly and courteous, as well as
fair and compassionate.
- We believe in the Golden Rule and treat you the way
we would like to be treated.
- We take any and all matters related to our Members
very seriously and with a sense of urgency and responsibility.
- We believe that Gambling is entertainment, and it
should be fun.
Licensing
African Palace Casino is operated by First Grand Gaming N.V.,
a gaming company operating under a license granted by the
government of Curacao, Netherlands Antilles.
Click here to view our license >>
Feedback
Any comments or suggestions? We would love to hear from you.
Please email or call us at any time to share your experiences
and ideas. For general feedback, email us at
feedback@africanpalacecasino.com and for direct queries to the casino support manager, email
manager@africanpalacecasino.com
