F.A.Q.

What do I have to do in order to play at the African Palace Casino?

In Order to play at the African Palace Casino you must first download our free software from www.africanpalacecasino.com/download.php.

The reason why we have a download version casino is because downloading the software to your PC makes the games much quicker and more stable than playing them in your own browser, as all the casino graphics and multimedia effects are already installed on your computer, and only small packets of information are transferred between your computer and our servers. This makes African Palace Casino faster and the gaming experience more fun.

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How long does the download process take?

The average download time is 12-15 minutes using a standard 33Kbs modem. In cable and ADSL connections download takes no more than 2 minutes. You have to remember that the download is only necessary for the first time you play at the casino, after that - the program is available from your computer's 'Start' menu and/or your computer's desktop.

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What's the name of the downloaded setup program?

SetupCasino.exe

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Do I have to download every time I want to play?

Absolutly Not. You only need to download and install the casino once. The downloaded file is a small file of about 5Mb, containing 6 games: Blackjack, Roulette, Craps, Video Poker, Slots and Baccarat. After installing the file, the casino is accessible from your computer's 'Start' menu, no additional download is necessary in order to play.

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After downloading the software, what do I do next?

Double-click the icon of the downloaded program, SetupCasino.exe. The installation wizard will guide you through the entire installation process.

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What are the minimum system requirements?

Flash version:

Microsoft Windows 98, 2000, Windows XP, Windows 2003 or Vista operating system -
Microsoft Internet Explorer 6.0 or newer
500MHz or faster CPU
512 MB of RAM
16MB Video Card (800x600 or higher resolution, 16-bit colour)
950 MB free space on the hard drive

Recommended requirements:

Microsoft Windows XP or newer
Microsoft Internet Explorer 6.0 or newer
Pentium III, 1 GHz CPU or higher
256 MB video card with 32-bit colour (1024x768 or higher)

PC:

Microsoft Windows 98, 2000 or newer; Linux operating system
Microsoft Internet Explorer, Mozilla or Firefox browsers
Adobe Flash Player 10.0.22.87 or newer
500 MHz or faster CPU
512 MB of RAM

Recommended requirements:

Microsoft Windows XP or newer
Pentium III, 1 GHz CPU or higher
256 MB video card with 32-bit colour (1024x768 or higher)

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Can I use African Palace Casino with a Mac computer?

Yes, the minimum requirements for using a Mac computer are:

PowerPC G3 500 MHz or faster CPU; Intel Core Duo 1.33 GHz or faster CPU
128 MB of RAM
MAC OS X 10 or newer operating system
Safari, Opera, Mozilla or Firefox browsers (latest versions recommended)
Adobe Flash Player 10.0.22.87 or newer

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How do I use African Palace Casino with AOL?

AOL users can use the African Palace Casino software with AOL version 3.0 or later.

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What should I do if I receive a message "Account not found. Please verify your account information and try again."?

It is possible that you are trying to enter the DEMO mode casino with a Realmoney mode username and password or enter a Realmoney mode game with a DEMO username and password. If you can't log into the casino, please mail your registered name, address, phone number and e-mail to support@AfricanPalaceCasino.com and request your username and password.

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What should I do if I can't find the African Palace Casino icon on my desktop?

If the African Palace Casino icon is not on your desktop nor 'Start' menu and you can't remember where you saved it, please follow these steps: